User Experience Consultant - Based in London, with travel throughout the UK
ThoughtWorks is a global provider of custom e-business application development and enterprise application integration services to Global 1000 companies. We focus on building high complexity, high business value applications and we are looking for passionate User Experience Consultants to join our business.
Are you interested in user centered design, challenging projects and working with exceptional teams? Our clients come to us with complex business problems, where the customer experience is paramount to their business success and we are seeking Usability Specialists to join our consulting practice and work with senior stakeholders to understand the business needs and then work with the software delivery teams collaboratively to ensure we provide our client with software that gives the customer a great user experience.
To be successful you will need to demonstrate:
UX Skills
* Various techniques for conducting ethnographic/field research
* The ability to conduct user profiling and user needs analysis
* Extensive experience in Information Architecture & Interaction Design
* Proven experience in ideation and concept generation
* Proven experience in rapid, iterative low and high fidelity prototyping
* Experience in formal and informal user testing
* Understands that usability is only part of the equation
* Constantly practices design thinking
* Does not think that Jakob Nielsen is god
* Maintains expertise in the digital industry trends
Bonus Skills
* Can either execute or at least critique visual design
* Has experience with UX in an agile development environment
* Has on occasion worked behind the scenes and can craft a web page or visual components there of using CSS, HMTL and javascript
* Active participant in the UX community
Consulting Skills
* Is always motivated to find the best outcome whatever the constraints
* Facilitator – able to confidently facilitate diverse teams to a conclusion
* Thinks PowerPoint should be banned
* An enthusiastic evangelist whose passion is contagious
* Is as comfortable talking to a janitor as talking to a CEO
* Is open, willing to share and debate and not precious or defensive
* Is clearly articulate in all matters of customer experience and can also hold their own in a business discussion
* Is capable of developing strategy but not afraid of executing tactics
* Does not think that the development team is a dangerous monster that should be kept locked in a dark basement
* Proven ability to work effectively on a cross-functional project team
Qualifications
* A BA/ BA Hons/BSc degree in human computer interaction, information science/design, psychology or a design related field.
* Extensive experience in information architecture, interaction design and usability
Interested? Please submit your CV to Sarah Howe - showe@thoughtworks.com