Lead Experience Architect (23rd June)

The Map of Medicine is a web-based application that has broken new ground in the healthcare industry. The Map of Medicine team are committed to user-centred design and want to ensure the Map continues to innovate within this challenging sector in order to increase adoption and ultimately improve the health of the world. We are looking for a talented and motivated Lead Experience Architect to join our small, dynamic Innovation & Experience team.

LEAD EXPERIENCE ARCHITECT at MAP of MEDICINE
Full-time, permanent role in London, UK (some travel)
Salary: £Neg Excellent flexible benefits package.

ROLE SUMMARY
The Map of Medicine is a web-based application that has broken new ground in the healthcare industry. The Map of Medicine team are committed to user-centred design and want to ensure the Map continues to innovate within this challenging sector in order to increase adoption and ultimately improve the health of the world. We are looking for a talented and motivated Lead Experience Architect to join our small, dynamic Innovation & Experience team. You will have considerable experience as a user experience architect (or similar role) including experience leading a small team on user experience projects.
The Lead Experience Architect is responsible for creating positive, engaging, and innovative user experiences for the Map of Medicine product suite and for integrations with other healthcare systems. Drawing on a range of approaches to research, design and testing, they will conceive ideas and produce solutions that meet the needs of our customers and users, and/or demonstrate innovation in product development. Collaborating with a multi-disciplinary team (from development, implementation, content, clinical, sales & marketing, management, and support), they will drive all elements of user experience design by gathering user requirements, prototyping concepts, creating information architecture and UX deliverables, and producing interaction designs for desktop, web and mobile interfaces.

The Lead Experience Architect will ensure the consistency and coherence of the user experience across different workstreams and applications. They will direct a small team of Experience Architects to deliver across projects within one or more functional areas, and may line manage a team.

KNOWLEDGE AND EXPERIENCE REQUIRED FOR THE ROLE

---REQUIRED---
• Considerable experience as a user experience architect or similar role, with in-depth knowledge of user-centred design (UCD)
• Experience leading a small team on user experience projects
• A degree (or equivalent) in human computer interaction, industrial/product design, graphic design, ergonomics, human factors, psychology, or other related field.
• Full-lifecycle experience of system development / web design projects
• Experience planning and facilitating workshops
• Experience exploring a range of ideas and concepts through brainstorming and other creative thinking techniques, low- and high-fidelity prototyping
• Experience of producing high quality deliverables including some or all of: Personas, scenarios, User journeys/flows, Usability/expert reviews, Competitive reviews, User/Content management requirements, Wireframes, Functional specifications, Interaction/behaviour specifications/prototypes, Presentations/other communications assets, Information architecture, Metadata requirements, taxonomies
• Experience in conducting user research/testing through some or all of: Contextual (ethnographic) observation, Interviews, Focus groups, Questionnaires/surveys, Lab testing, Card sorting, Dairy studies,
• Ability to work autonomously, plan and estimate own work, and multi-task
• Excellent attention to detail and quality
• Excellent verbal and written communication skills
• Good presentation skills
• Experience of inclusive design, understanding of the DDA in relation to new media, and working with accessibility guidelines

---DESIRED---
• Healthcare industry experience
• Consulting/agency experience
• Experience in the design of Rich Internet Applications (RIA) and/or Web 2.0 applications
• Agile techniques and methodologies experience
• Software product development experience
• Experience in mobile applications
• Requirements gathering and analysis experience
• Visual information design experience
• Experience conducting user acceptance testing (UAT)

---ATTITUDINAL ATTRIBUTES---
• Highly enthusiastic
• Motivated to perform
• Positive in outlook and approach
• Encouraging to others
• A drive to improve and do things better
• Flexible
• Acceptance of diversity
• A wish to understand people and have an insight into the way they work
• A comfortable attitude towards people i.e. taking the initiative towards meeting and working with people as opposed to taking a back seat
• A questioning nature i.e. seeking to understand the history, drivers and context for work done

HOW TO APPLY

Full job specification available on the website: http://www.mapofmedicine.com/careers

Please send CV and covering letter, including salary expectations, to joinus@mapofmedicine.com

NO AGENCIES PLEASE